1. Introduction

Welcome to 21 Doctors Connect (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our telemedicine services.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, and other identifiers.

  • Health Information: Medical history, symptoms, treatment plans, and other health-related data necessary for providing telemedicine services.

  • Technical Data: IP address, device information, browser type, access times, and pages viewed.

3. How We Collect Information

We collect information through:

  • Direct Interactions: When you register, schedule appointments, or communicate with healthcare providers.

  • Automated Technologies: Cookies and similar tracking technologies that collect technical data as you interact with our platform.

4. Use of  Your Information

We use your information to:

  • Provide Services: Facilitate telemedicine consultations and deliver healthcare services.

  • Improve User Experience: Enhance and personalize your interactions with our platform.

  • Compliance: Adhere to legal obligations and regulatory requirements.

5. Sharing Your Information

We may share your information with:

  • Healthcare Providers: To ensure continuity of care and proper treatment.

  • Service Providers: Third-party vendors who assist in operating our platform, subject to confidentiality agreements.

  • Legal Obligations: When required by law or to protect our rights and safety.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including access, correction, deletion, and objection to processing. To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect information from minors without appropriate authorization.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: